Last updated: 28/10/2025

WebSultanate Technologies PVT LTD (“we”, “us”, “our”) operates the website https://websultanate.com/ (the “Website”) and provides software development and IT services (together “Services”). This Privacy Policy explains how we collect, use, disclose and manage personal information of visitors and clients in relation to the Website and our Services.

1. Scope

This Privacy Policy applies to:

• Visitors to and users of the Website.
• Clients and users of our Services.
• Any other individuals whose personal information we obtain in connection with our business.
• By accessing the Website or engaging our Services, you agree to the practices described in this Privacy Policy.

2. What personal information we collect

We may collect the following types of personal information:

• Contact information such as name, email address, telephone number, postal address.
• Company / organisation information provided by clients or prospective clients.
• Technical and usage information when you visit the Website (for example IP address, browser type, pages visited, time of visit) via cookies or analytics.
• Any other information you choose to provide to us (for example via contact forms, inquiry forms, service-requests).

3. How we collect personal information

We collect personal information:

• When you voluntarily submit information via the Website (for example filling our contact/inquiry form).
• When you engage our Services and provide information to us.
• Automatically via cookies, web logs or analytics tools when you visit our Website. We may also receive information from third-party sources (for example business partners) where permitted by law.

4. Why we collect and how we use your personal information

We use personal information for purposes including:

• Responding to your enquiries and providing you with requested Services.
• Managing our client relationship and delivering our software development / IT services.
• Improving and analysing our Website and Services.
• Complying with our legal and regulatory obligations.
• Marketing or promotional purposes, where you have given your consent or as permitted by law.

5. Disclosure of personal information

We may disclose your personal information to:

• Our group companies, affiliates, service providers, contractors who help us deliver our Services or operate our Website.
• Legal or regulatory authorities, as required by applicable law.
• Other parties with your consent or as necessary in connection with a business transaction (merger, acquisition, sale of assets). We will take reasonable steps to ensure that any third-party recipients protect your personal information appropriately.

6. Retention of personal information

We will retain your personal information for no longer than necessary for the purposes for which it was collected, including to comply with legal obligations, resolve disputes and enforce our agreements. Once the retention period ends, we will securely delete or anonymise the personal information.

7. Security of personal information

We maintain appropriate technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure or destruction. However, no data transmission over the internet is entirely secure, so we cannot guarantee absolute security.

8. Cookies and tracking technologies

Our Website may use cookies or similar technologies to collect technical information and analyse user behaviour. You may choose to disable cookies in your browser settings, though this may affect your ability to use certain Website features.

9. Your rights

Subject to applicable law, you may have rights in relation to your personal information, such as:

• Accessing the personal information we hold about you.
• Requesting correction or deletion of your personal information.
• Withdrawing consent where our processing is based on consent.
• Objecting to or restricting certain types of processing.
• Lodging a complaint with a relevant supervisory authority. If you wish to exercise any of these rights, please contact us (see Section 10).

10. Contact us

If you have any questions, requests or concerns about this Privacy Policy or our processing of your personal information, please contact:

WebSultanate Technologies PVT LTD
C-84, near Aliganj Police station,
Sector B, Aliganj, Lucknow, Uttar Pradesh 226024

Email: info@websultanate.com
Telephone: +91-9140505474

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect when changes were made. Please review this page periodically. Your continued use of the Website or Services after changes constitutes your acceptance of the updated Privacy Policy.

12. Governing law

This Privacy Policy is governed by the laws of India. Any dispute arising under or in connection with this policy will be subject to the exclusive jurisdiction of the courts in India.